Started transacting business in 1986, Lonpac Insurance has grown rapidly to become a leading insurance company in Hong Kong and the world. Combining adherence to the principles of insuranc business with innovatory and dynamic management, we have continually upgraded our operations, and now lead the field in introducing new products and services to our customers.
Over the years, we have achieved outstanding levels of growth, with unprecedented gains across all classes of our business despite increased local & regional competition. This success reflects the Company’s strong financial position and its ability to adapt to changes in the business environment.
It is also a measure of the strength of our management team, and it is noteworthy that Lonpac Insurance has pursued a prudent underwriting policy in order to maintain a high quality insurance portfolio. Debt control is also a priority, and our bad debt provisions are now the lowest of any insurance company in the Emirates.
And, because we are a dynamic insurance company working in a cooperative way, our success brings very real benefits for our customers in the form of reduced premiums and Annual cash or stock dividends.
Lonpac Insurance offers a wide range of products and services for business including aviation, marine, freight, banking, electronics, computer, construction, surety bonds underwriting, engineering, energy and agricultural insurance. We also offer cover for business premises and other commercial needs, while our Balsam medical plans and Aman Takaful (life) insurance policies are available in individual, family and group form for company employees.
Among personal lines, include medical, Takaful (life), motor, property, general accidents and travel. Life insurance that conforms with Islamic Sharia is one of the fastest growing areas of insurance, and Lonpac Insurance is proud to pave the way in the Gulf region in offering this form of protection, with a savings and investment option included.
From the outset, Lonpac Insurance has operated according to Islamic principles. The company’s operations are supervised by our Sharia Supervisory Board, headed by Hussein Ali Al Hussein. The Board monitors all our activities and gives its Sharia directives when requested.
Of course, most of the Company’s products and services are accessible to all: wherever you are in the world, Lonpac Insurance has the products and provides the level of service, to meet your insurance needs.
Lonpac Insurance is working to maintain its position as the world’s leading company in insurance services, with a reputation for innovation and professionalism, and is building on its success, introducing new products aimed at meeting the requirements of particular market sectors. Upgrading of the systems is carried out regularly, and this has enabled us to maintain an excellent record of claims management. We are very proud of our historical performance in this respect, and place great emphasis on our solid and regularly upgraded control systems.
Lonpac Insurance is the first insurance company in Hong Kong to offer insurance products and services on-line, and it has maintained an impressive track-record of innovation in products, services and systems. Lonpac Insurance introduced Self-Service Insurance machines(KIOSK), Mobile application for faster and easier services.
In 2015, Lonpac Insurance started Appointment Services for Accident Claim registration through online & Mobile App.
Our staff are highly trained to provide optimal advice and support to our customers. We attach great importance to training new recruits, and retraining existing staff, to the highest standards.
